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Being a business owner can be hard work.  Let’s make it easier.

Your Brand Is More Than A Logo

A lot of people, when asked about their brand, will simply flourish their business card or point to the large letters emblazoned across their building and say "there, that's my brand".  But your brand is more than a logo. Gary Cross talks about the difference between...

How To Get Rid Of Your Cash Flow Worries

Good cash flow is critical to the success of any business. Yet for many business owners, it's a constant struggle and the bane of their lives.One of the key issues affecting cash flow is the ability of your business to make good, sustainable sales. A few...

GilesCivil Limited – Success Story

When we first met Nicola and Joe Coombe they were 50% shareholders of a thriving civil contracting business. Two years later, their co-shareholder was retiring. Joe had been hands-on in the business for over 20 years helping to build it to where it was today. So it...

Could You Do With A Consigliere?

Wikipedia says a consigliere is “… an advisor or counsellor, especially to a mafia boss … a close trusted friend and confidant.” No doubt the Mafia bosses felt under threat from all sides. Even within their own organisations. One of the few people they could trust was...

How Well Do You Know Your Competitors?

Most businesses operate in a marketplace where they have competitors. Sometimes the competition is fierce. If you have to struggle to come out on top it’s understandable you may look at your competitors as rivals. They could take customers and money out of your pocket...

The 9 Essentials Of A Good Business

Businesses that develop over time run the risk of not having all the things in place that make for a good business. This is especially so if it's a family business.  In the beginning it was you – self employed for the first time. Before you...

Are You Providing Great Customer Service?

  In today's world it's more important than ever to provide great customer service.  In times gone by it didn't matter so much if a few customers got upset or had issues.  But the constant hum of the internet ensures that bad news will travel - fast and far.  ...