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Being a business owner can be hard work.  Let’s make it easier.

How Well Do You Know Your Competitors?

Most businesses operate in a marketplace where they have competitors. Sometimes the competition is fierce. If you have to struggle to come out on top it’s understandable you may look at your competitors as rivals. They could take customers and money out of your pocket...

The 9 Essentials Of A Good Business

Businesses that develop over time run the risk of not having all the things in place that make for a good business. This is especially so if it's a family business.  In the beginning it was you – self employed for the first time. Before you...

Are You Providing Great Customer Service?

  In today's world it's more important than ever to provide great customer service.  In times gone by it didn't matter so much if a few customers got upset or had issues.  But the constant hum of the internet ensures that bad news will travel - fast and far.  ...

Why Governance Matters

No matter what stage your business is at, governance should always be a big priority. But if your business is in a growth phase, then Governance becomes a more urgent issue.   Acknowledge, Assess and Address As you grow, it’s vital to be assessing not only...

Do You Have A Trusted Team Of Advisors?

Being a business owner can be a lonely job. You may have people around you, such as managers, employees etc. But at the end of the day the buck stops with you. You have to make the decisions. You're the one who is accountable for the effect of those decisions.This...