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Being a business owner can be hard work. Let’s make it easier.
5 Ways To Build Brilliant Customer Relationships
In today’s world exceptional customer relationships are more important than ever. This means you not only need to build these relationships - you need to keep them. You want relationships that are strong. Customers that are not only fans, but become raving advocates....
Cash Flow: From Juggling Act To Peace Of Mind
Any business owner will tell you that managing cash flow can be a juggling act. It’s one of the most common problems you'll lose sleep over. If you can gain control of your business’s cash flow you’ll reduce stress and improve your peace of mind. 5 Ways You Can...
Unsure Of What The Future Holds For Your Business?
Right now, a lot of business owners are nervous and unsure of what the future holds. Some will already know that they’re in trouble. Some will be sure they need to change. Some will want to change. The unprecedented circumstances we find ourselves in means there are...
What’s Next? … “Never Let A Good Crisis Go To Waste”
Our last two posts focused on “right now”. We've talked about how to look after yourself and your people. How to focus on what you can control (pretty much eliminating the stress about what you can’t control). Many of our readers watched the YouTube videos in the...
What Now? … Time To Be In Action
During the 1980s a distinguished client defined his key criteria for business investments:“Fun and money” he stated “…and if there’s no money there’s no fun”! In the years since, these words of wisdom have governed our thinking. They've also influenced the advice we...
What’s Important Right Now And What You Can Do About It
(Content of Full Focus newsletter - Mon, 6 Apr 2020) Like us, you’ve no doubt had plenty of emails and communications over the last week. It can be pretty overwhelming, not to mention repetitive of something that’s not very good news. Not good at all. Many of our...
Family Business Friction: How To Fix It
Starting a family business is usually straightforward. But it can become complex to manage and complicated to exit. Conflicts over debt and other relationship issues are often the central cause. Failures can occur in any family-owned business. When they do, it’s often...
Are You Keeping An Eye On Your Team Morale?
A vital ingredient of any successful business is its people. So it stands to reason that good team morale is high on the list of "must haves". It becomes especially important if your business is going through difficult times. And this doesn't always mean “hard...
No More Winging It
Are you floundering when it comes to managing the books? Struggling to get your head around all the rules and regulations? Relationship with your accountant or bookkeeper not that flash? Then buckle up for your financial literacy check-up. New Zealand is one of the...
How To Create A Winning Strategy For Your Business
Research shows that 90% of the strategies we develop fail due to poor implementation. A part of that 90% fail rate is due to no implementation at all. This assumes you even have a genuine business strategy. It's easy to fall into the trap of thinking you've got a...