by Kathy Martin | May 7, 2019 | Business Improvement
Businesses that develop over time run the risk of not having all the things in place that make for a good business. This is especially so if it’s a family business. In the beginning it was you – self employed for the first time. Before you knew it there were...
by Kathy Martin | Apr 30, 2019 | Business Improvement
In today’s world it’s more important than ever to provide great customer service. In times gone by it didn’t matter so much if a few customers got upset or had issues. But the constant hum of the internet ensures that bad news will travel...
by Kathy Martin | Apr 12, 2019 | Business Improvement, Small Business Pitfalls
It might be hard to believe, but you can actually achieve more by doing less. Many business owners find it difficult to focus on one thing. They set too many goals. Too many projects are in place at the same time. Or they allow themselves to become distracted by the...
by Kathy Martin | Mar 19, 2019 | Business Improvement, Small Business Pitfalls
Many people love the thought of being able to own a business. They are quick to reel off the benefits. From being your own boss and taking time off when you want it. More time with family and friends. Financial rewards and never having to answer to anyone except...
by Kathy Martin | Mar 6, 2019 | Business Improvement
There are many reasons to use a communication strategy in your business. The biggest one is of course, your customers – without whom you would have no business. It makes sense to ensure you’re in regular contact with them. This helps nurture them, keep your business...
by Kathy Martin | Mar 6, 2019 | Business Improvement
No matter what stage your business is at, governance should always be a big priority. But if your business is in a growth phase, then Governance becomes a more urgent issue. Acknowledge, Assess and Address As you grow, it’s vital to be assessing not only your...
