by Kathy Martin | Feb 17, 2021 | Business Improvement, Team Management
“People who love going to work are more productive and more creative. They go home happier and have happier families They treat their colleagues and clients and customers better. Inspired employees make for stronger companies and stronger economies” ...
by Kathy Martin | Dec 2, 2020 | Business Improvement
Business owners can often feel frustrated and unsatisfied with their professional advisors. Every case has different issues to deal with. But there’s usually one thing in common – they’re all irritated at not getting the outcome they want. This...
by Kathy Martin | Oct 5, 2020 | Business Improvement, Money & Finance
Like many business owners, you might be running around right now chasing your tail. Making up for lost time. Making up for lost dollars. Doing your best to work through the Covid minefield. Striving to keep your business and your wellbeing intact. You might be coming...
by Kathy Martin | Aug 18, 2020 | Business Improvement
It’s said that the purpose of a business is to create a customer. This might be true at a basic level. But it also points to the reality that one of the ongoing purposes of a business should be to KEEP a customer. As business owners we can’t argue this...
by Kathy Martin | Jul 30, 2020 | Business Improvement, Small Business Pitfalls
For many business owners time is as precious, and sometimes seems as scarce, as money. Striking a balance between work and personal time can be a constant struggle. You might be working 12 hour days, or longer. Even more than 5 days week. There are never enough hours...
by Kathy Martin | Jul 14, 2020 | Business Improvement
In today’s world exceptional customer relationships are more important than ever. This means you not only need to build these relationships – you need to keep them. You want relationships that are strong. Customers that are not only fans, but become raving...