by Kathy Martin | Oct 5, 2020 | Business Improvement, Money & Finance
Like many business owners, you might be running around right now chasing your tail. Making up for lost time. Making up for lost dollars. Doing your best to work through the Covid minefield. Striving to keep your business and your wellbeing intact. You might be coming...
by Kathy Martin | Aug 18, 2020 | Business Improvement
It’s said that the purpose of a business is to create a customer. This might be true at a basic level. But it also points to the reality that one of the ongoing purposes of a business should be to KEEP a customer. As business owners we can’t argue this...
by Kathy Martin | Jul 30, 2020 | Business Improvement, Small Business Pitfalls
For many business owners time is as precious, and sometimes seems as scarce, as money. Striking a balance between work and personal time can be a constant struggle. You might be working 12 hour days, or longer. Even more than 5 days week. There are never enough hours...
by Kathy Martin | Jul 14, 2020 | Business Improvement
In today’s world exceptional customer relationships are more important than ever. This means you not only need to build these relationships – you need to keep them. You want relationships that are strong. Customers that are not only fans, but become raving...
by Kathy Martin | May 19, 2020 | Business Improvement, Strategic Planning
Right now, a lot of business owners are nervous and unsure of what the future holds. Some will already know that they’re in trouble. Some will be sure they need to change. Some will want to change. The unprecedented circumstances we find ourselves in means there are...
by Kathy Martin | May 3, 2020 | Business Improvement, Strategic Planning, Wealth Protection
Our last two posts focused on “right now”. We’ve talked about how to look after yourself and your people. How to focus on what you can control (pretty much eliminating the stress about what you can’t control). Many of our readers watched the YouTube videos in...
