by Kathy Martin | Sep 19, 2023 | Business Improvement
In today’s world it’s more important than ever to provide great customer service. In times gone by it didn’t matter so much if a few customers got upset or had issues. But the constant hum of the internet ensures that bad news will travel...
by Kathy Martin | Sep 6, 2023 | Money & Finance
Good cash flow is critical to the success of any business. Yet for many business owners, it’s a constant struggle and the bane of their lives. One of the key issues affecting cash flow is the ability of your business to make good, sustainable sales. A few years...
by Kathy Martin | Aug 9, 2023 | Business Improvement, Money & Finance
Are you hoping your bank is giving you the best deal it can but you’re not sure? You might worry if you rock the boat they might ask for more information than you want to give them. Or you can’t afford the time to find out. It often pays to engage the services...
by Kathy Martin | Jul 24, 2023 | Business Improvement
Businesses that develop over time run the risk of not having all the things in place that make for a good business. This is especially so if it’s a family business. In the beginning it was you – self employed for the first time. Before you knew it there were...
by Kathy Martin | Jun 14, 2023 | Business Improvement, Small Business Pitfalls
It might be hard to believe, but you can actually achieve more by doing less. Many business owners find it difficult to focus on one thing. They set too many goals. Too many projects are in place at the same time. Or they allow themselves to become distracted by the...
