Initial meetings or discussions are held on the basis of NO CHARGE and NO OBLIGATION, until such time as we have identified, and you have approved, a project that will help achieve what you want.
Our fees are always set in advance to eliminate uncertainty.
Half our fee is payable on engagement with the balance on completion, or on an agreed date.
A monthly or weekly ‘retainer’ is set and paid in advance (usually by automatic payment).
When appropriate, a performance incentive is agreed on (in advance), in addition to our fee.
Unconditional Satisfaction Guarantee
We are proud to offer all of our valued clients a full unconditional guarantee of satisfaction:
If you are not happy with our services, you pay nothing. No questions asked.