Operating Standards

Our operating standards ensure we can do our job well and efficiently, providing you with the very best result possible.

We will always  –

  • Look for new business ideas to significantly improve your effectiveness and move you ahead confidently
  • Challenge existing methods and endeavour to provide unique and innovative concepts
  • Seek to expand your ability to keep pace and be successful in a world of constant change and rich business opportunity
  • Our aim is to demonstrate professional excellence in everything we do

We are committed to –

  • Providing extraordinary performance in all areas of our work
  • Building and sustaining long-term working relationships
  • Conducting our services so you are happy with every encounter you have with us
  • Making a difference in your life
  • Operating with unquestioned integrity
  • Being a potent resource for achieving your goals
  • Doing what we say we’re going to do
  • Seeing it through to the end

We request that you –

  • Make legal and financial documents available if requested
  • Provide contact details of existing professional advisors, allow us to contact them if required, and give your permission for them to discuss your needs with us
    Relate to us with candidness, honesty and truthfulness
  • Disclose all necessary information
  • Be prepared to consider (and test) any business strategy or idea
  • Be prepared to change (to achieve your goals)
  • Honour your financial commitments to us, on time
  • Introduce us to others who you think we could help. (Almost all our business comes from introductory referrals.  Read about how we’ll handle your referrals)
  • Do what you say you’re going to do
  • See it through to the end.