“Before working with Full Focus, Minishifts had out of date office procedures, a lot of loose ends … and too many open ended situations. We needed the cavalry to come in, lasso it all together, and give us good management direction.
“Since bringing in Full Focus we’ve implemented systems we never had before, and these are now being followed. With these in place, I’ve been able to let go of the “top end” management areas. This has given me more time to concentrate on the core of our business, which is trucks and trailers, and I’ve been able to focus on issues such as maintenance and upgrades.
“The way I envision Minishifts has also taken a real step up, and this has caused the whole company’s performance to lift.
“If you find yourself in a position similar to what ours was, don’t be afraid to ask for help – Having Full Focus on our team is working really well for Minishifts and I feel good about everything that’s happening.”